xPay Design System 1.0

xPay Design System 1.0

Design System | Dashboard Design | Design Strategy
Design System | Dashboard Design | Design Strategy

CASE STUDY COVER IMAGE

CASE STUDY COVER IMAGE

My Role
My Role

Founding Designer, Research, Design System Designer

Research, Interaction Design, User Flows, Wireframing, UI Design, Prototype

Founding Designer, Research, Design System Designer

Team
Team

1 Designers and 2 Developers

1 Designers and 2 Developers

Timeline
Timeline

2 Feb 2024 - 5 Mar 2024

2 Feb 2024 - 5 Mar 2024

Overview
Overview

xPay is a leading digital payment platform designed to simplify international transactions for businesses in India and Southeast Asia. By providing a unified API, xPay helps companies navigate the complexities of cross-border payments, including compliance, remittance, and integration.

xPay is a leading digital payment platform designed to simplify international transactions for businesses in India and Southeast Asia. By providing a unified API, xPay helps companies navigate the complexities of cross-border payments, including compliance, remittance, and integration.

xPay is a leading digital payment platform designed to simplify international transactions for businesses in India and Southeast Asia. By providing a unified API, xPay helps companies navigate the complexities of cross-border payments, including compliance, remittance, and integration.

xPay is a leading digital payment platform designed to simplify international transactions for businesses in India and Southeast Asia. By providing a unified API, xPay helps companies navigate the complexities of cross-border payments, including compliance, remittance, and integration.

As the founding designer at xPay, I was responsible for creating a comprehensive design system. This system included standardized components and guidelines to ensure a cohesive user experience and efficient design-to-development workflows.

As the founding designer at xPay, I was responsible for creating a comprehensive design system. This system included standardized components and guidelines to ensure a cohesive user experience and efficient design-to-development workflows.

As the founding designer at xPay, I was responsible for creating a comprehensive design system. This system included standardized components and guidelines to ensure a cohesive user experience and efficient design-to-development workflows.

As the founding designer at xPay, I was responsible for creating a comprehensive design system. This system included standardized components and guidelines to ensure a cohesive user experience and efficient design-to-development workflows.

The design system I developed led to a 70% reduction in errors, a 40% increase in task completion rates, and a 25% improvement in design-to-development handoff efficiency.

The design system I developed led to a 70% reduction in errors, a 40% increase in task completion rates, and a 25% improvement in design-to-development handoff efficiency.

The design system I developed led to a 70% reduction in errors, a 40% increase in task completion rates, and a 25% improvement in design-to-development handoff efficiency.

The design system I developed led to a 70% reduction in errors, a 40% increase in task completion rates, and a 25% improvement in design-to-development handoff efficiency.

What is a Design System
What is a Design System

A design system isn't a project. It's a product serving products. A design system is a framework of guidelines, components, and documentation that ensures consistency and efficiency in creating user experiences.

A design system isn't a project. It's a product serving products. A design system is a framework of guidelines, components, and documentation that ensures consistency and efficiency in creating user experiences.

A design system isn't a project. It's a product serving products. A design system is a framework of guidelines, components, and documentation that ensures consistency and efficiency in creating user experiences.

A design system isn't a project. It's a product serving products. A design system is a framework of guidelines, components, and documentation that ensures consistency and efficiency in creating user experiences.

Target Audience
Target Audience

xPay primarily serves businesses in India and Southeast Asia that aim to expand their operations internationally. This includes SaaS, Edtech, Healthtech, and D2C companies looking to streamline their payment processes and tap into global markets.

xPay primarily serves businesses in India and Southeast Asia that aim to expand their operations internationally. This includes SaaS, Edtech, Healthtech, and D2C companies looking to streamline their payment processes and tap into global markets.

xPay primarily serves businesses in India and Southeast Asia that aim to expand their operations internationally. This includes SaaS, Edtech, Healthtech, and D2C companies looking to streamline their payment processes and tap into global markets.

xPay primarily serves businesses in India and Southeast Asia that aim to expand their operations internationally. This includes SaaS, Edtech, Healthtech, and D2C companies looking to streamline their payment processes and tap into global markets.

What Exactly was the Problem
What Exactly was the Problem

xPay's dashboard platform, while effective in concept, encountered several design-related challenges that hindered its ability to provide a seamless user experience:

Inconsistency Across Screens: The dashboard screens had a varied look and feel, leading to a fragmented and confusing user experience.

Typography Issues: The usage of multiple fonts without a clear rationale disrupted the visual hierarchy and compromised communication effectiveness.

Hardcoded UI Elements: The dashboard contained numerous hardcoded UI elements, making updates and changes time-consuming and labor-intensive, thereby slowing down the overall development process.

xPay's dashboard platform, while effective in concept, encountered several design-related challenges that hindered its ability to provide a seamless user experience:

Inconsistency Across Screens: The dashboard screens had a varied look and feel, leading to a fragmented and confusing user experience.

Typography Issues: The usage of multiple fonts without a clear rationale disrupted the visual hierarchy and compromised communication effectiveness.

Hardcoded UI Elements: The dashboard contained numerous hardcoded UI elements, making updates and changes time-consuming and labor-intensive, thereby slowing down the overall development process.

xPay's dashboard platform, while effective in concept, encountered several design-related challenges that hindered its ability to provide a seamless user experience:

Inconsistency Across Screens: The dashboard screens had a varied look and feel, leading to a fragmented and confusing user experience.

Typography Issues: The usage of multiple fonts without a clear rationale disrupted the visual hierarchy and compromised communication effectiveness.

Hardcoded UI Elements: The dashboard contained numerous hardcoded UI elements, making updates and changes time-consuming and labor-intensive, thereby slowing down the overall development process.

xPay's dashboard platform, while effective in concept, encountered several design-related challenges that hindered its ability to provide a seamless user experience:

Inconsistency Across Screens: The dashboard screens had a varied look and feel, leading to a fragmented and confusing user experience.

Typography Issues: The usage of multiple fonts without a clear rationale disrupted the visual hierarchy and compromised communication effectiveness.

Hardcoded UI Elements: The dashboard contained numerous hardcoded UI elements, making updates and changes time-consuming and labor-intensive, thereby slowing down the overall development process.

INCONSISTENT DASHBOARD

INCONSISTENT DASHBOARD

Business Goals
Business Goals

The primary business objective was to enhance xPay's scalability and operational efficiency through a well-defined design system. This would facilitate faster feature development, reduce redundancy, and improve collaboration between designers and developers, ultimately leading to increased user satisfaction and engagement.

The primary business objective was to enhance xPay's scalability and operational efficiency through a well-defined design system. This would facilitate faster feature development, reduce redundancy, and improve collaboration between designers and developers, ultimately leading to increased user satisfaction and engagement.

The primary business objective was to enhance xPay's scalability and operational efficiency through a well-defined design system. This would facilitate faster feature development, reduce redundancy, and improve collaboration between designers and developers, ultimately leading to increased user satisfaction and engagement.

The primary business objective was to enhance xPay's scalability and operational efficiency through a well-defined design system. This would facilitate faster feature development, reduce redundancy, and improve collaboration between designers and developers, ultimately leading to increased user satisfaction and engagement.

Design Process
Design Process

To navigate the complexities of redesigning xPay’s dashboard and establishing a robust design system, I adopted a strategy that merged Lean UX design process with Atomic Design principles.

To navigate the complexities of redesigning xPay’s dashboard and establishing a robust design system, I adopted a strategy that merged Lean UX design process with Atomic Design principles.

To navigate the complexities of redesigning xPay’s dashboard and establishing a robust design system, I adopted a strategy that merged Lean UX design process with Atomic Design principles.

To navigate the complexities of redesigning xPay’s dashboard and establishing a robust design system, I adopted a strategy that merged Lean UX design process with Atomic Design principles.

Why this approach?
Why this approach?

This approach was selected for its adaptability, emphasis on user validation, and efficiency in development.

  • Atomic Design for Scalability: I implemented Atomic Design principles to construct a scalable and foundational design system. This method ensured UI consistency across xPay's platform while facilitating rapid development and future growth. We broke down the UI into atoms, molecules, and organisms, creating a modular design language that supports easy adaptation and iteration.

  • Emphasis on Design Tokens: A significant focus was placed on the tokenization of design components, including colors, spacing, typography, and more. This process streamlined the design-to-development handoff, creating a shared language between designers and developers.

  • Lean UX Design Process: Integrating the Lean UX process of exploring problems (Think), creating solutions (Make), and validating with users (Check) was integral to our approach. This iterative cycle ensured our design system and components were quickly tested and refined, remaining aligned with user needs and business goals. By avoiding redundancy and ensuring each component served a distinct purpose, we maintained a lean and effective design ecosystem.

This approach was selected for its adaptability, emphasis on user validation, and efficiency in development.

  • Atomic Design for Scalability: I implemented Atomic Design principles to construct a scalable and foundational design system. This method ensured UI consistency across xPay's platform while facilitating rapid development and future growth. We broke down the UI into atoms, molecules, and organisms, creating a modular design language that supports easy adaptation and iteration.

  • Emphasis on Design Tokens: A significant focus was placed on the tokenization of design components, including colors, spacing, typography, and more. This process streamlined the design-to-development handoff, creating a shared language between designers and developers.

  • Lean UX Design Process: Integrating the Lean UX process of exploring problems (Think), creating solutions (Make), and validating with users (Check) was integral to our approach. This iterative cycle ensured our design system and components were quickly tested and refined, remaining aligned with user needs and business goals. By avoiding redundancy and ensuring each component served a distinct purpose, we maintained a lean and effective design ecosystem.

This approach was selected for its adaptability, emphasis on user validation, and efficiency in development.

  • Atomic Design for Scalability: I implemented Atomic Design principles to construct a scalable and foundational design system. This method ensured UI consistency across xPay's platform while facilitating rapid development and future growth. We broke down the UI into atoms, molecules, and organisms, creating a modular design language that supports easy adaptation and iteration.

  • Emphasis on Design Tokens: A significant focus was placed on the tokenization of design components, including colors, spacing, typography, and more. This process streamlined the design-to-development handoff, creating a shared language between designers and developers.

  • Lean UX Design Process: Integrating the Lean UX process of exploring problems (Think), creating solutions (Make), and validating with users (Check) was integral to our approach. This iterative cycle ensured our design system and components were quickly tested and refined, remaining aligned with user needs and business goals. By avoiding redundancy and ensuring each component served a distinct purpose, we maintained a lean and effective design ecosystem.

This approach was selected for its adaptability, emphasis on user validation, and efficiency in development.

  • Atomic Design for Scalability: I implemented Atomic Design principles to construct a scalable and foundational design system. This method ensured UI consistency across xPay's platform while facilitating rapid development and future growth. We broke down the UI into atoms, molecules, and organisms, creating a modular design language that supports easy adaptation and iteration.

  • Emphasis on Design Tokens: A significant focus was placed on the tokenization of design components, including colors, spacing, typography, and more. This process streamlined the design-to-development handoff, creating a shared language between designers and developers.

  • Lean UX Design Process: Integrating the Lean UX process of exploring problems (Think), creating solutions (Make), and validating with users (Check) was integral to our approach. This iterative cycle ensured our design system and components were quickly tested and refined, remaining aligned with user needs and business goals. By avoiding redundancy and ensuring each component served a distinct purpose, we maintained a lean and effective design ecosystem.

Crafting xPay Design System
Crafting xPay Design System

The foundation of the xPay Design System includes color styles with built-in accessibility considerations, space, grid and breakpoint systems, and typography.

  • Atoms: I designed basic UI elements like colors, typography, size, radius, grid, and icons.

  • Molecules: More complex components were developed, such as buttons, input fields, calendars, chips, controls, avatars, and alerts.

  • Organisms: Larger, composite components were created, including sidebars, header navigation, modals, and tables.

The foundation of the xPay Design System includes color styles with built-in accessibility considerations, space, grid and breakpoint systems, and typography.

  • Atoms: I designed basic UI elements like colors, typography, size, radius, grid, and icons.

  • Molecules: More complex components were developed, such as buttons, input fields, calendars, chips, controls, avatars, and alerts.

  • Organisms: Larger, composite components were created, including sidebars, header navigation, modals, and tables.

The foundation of the xPay Design System includes color styles with built-in accessibility considerations, space, grid and breakpoint systems, and typography.

  • Atoms: I designed basic UI elements like colors, typography, size, radius, grid, and icons.

  • Molecules: More complex components were developed, such as buttons, input fields, calendars, chips, controls, avatars, and alerts.

  • Organisms: Larger, composite components were created, including sidebars, header navigation, modals, and tables.

The foundation of the xPay Design System includes color styles with built-in accessibility considerations, space, grid and breakpoint systems, and typography.

  • Atoms: I designed basic UI elements like colors, typography, size, radius, grid, and icons.

  • Molecules: More complex components were developed, such as buttons, input fields, calendars, chips, controls, avatars, and alerts.

  • Organisms: Larger, composite components were created, including sidebars, header navigation, modals, and tables.

This structured approach ensured a cohesive and scalable design system, facilitating a seamless user experience across the xPay platform.

This structured approach ensured a cohesive and scalable design system, facilitating a seamless user experience across the xPay platform.

This structured approach ensured a cohesive and scalable design system, facilitating a seamless user experience across the xPay platform.

This structured approach ensured a cohesive and scalable design system, facilitating a seamless user experience across the xPay platform.

color tokens with accessibility first

color tokens with accessibility first

typography

typography

spacing based on 8pt system

spacing based on 8pt system

radius

radius

desktop grid

desktop grid

iconography

iconography

buttons

buttons

input fields

input fields

calendar

calendar

chips

chips

control

control

avatar

avatar

alerts

alerts

sidebar

sidebar

navigation

navigation

modal

modal

Updated Dashboard

Updated Dashboard

Outcomes
Outcomes

The redesign and implementation of the xPay design system led to significant improvements:

User Experience Metrics:

  • Task Completion Rates: Core workflow efficiency increased by 30%.

  • Time on Task: Dashboard insights comprehension improved by 25%.

  • Error Reduction: Incorrect user entries decreased by 70%.

Development Efficiency Gains:

  • Accelerated Development: Design-to-code cycles shortened by 20-30%.

  • Reduced Rework: Bugs and design-development conflicts reduced by 15-20%.

Business Impact:

  • Supported Rapid Growth: Efficient onboarding and client adaptation.

  • Enhanced Client Perception: Positive feedback strengthened relationships.

  • Mission Alignment: Furthered goals of seamless international payments and improved user experience.

The redesign and implementation of the xPay design system led to significant improvements:

User Experience Metrics:

  • Task Completion Rates: Core workflow efficiency increased by 30%.

  • Time on Task: Dashboard insights comprehension improved by 25%.

  • Error Reduction: Incorrect user entries decreased by 70%.

Development Efficiency Gains:

  • Accelerated Development: Design-to-code cycles shortened by 20-30%.

  • Reduced Rework: Bugs and design-development conflicts reduced by 15-20%.

Business Impact:

  • Supported Rapid Growth: Efficient onboarding and client adaptation.

  • Enhanced Client Perception: Positive feedback strengthened relationships.

  • Mission Alignment: Furthered goals of seamless international payments and improved user experience.

The redesign and implementation of the xPay design system led to significant improvements:

User Experience Metrics:

  • Task Completion Rates: Core workflow efficiency increased by 30%.

  • Time on Task: Dashboard insights comprehension improved by 25%.

  • Error Reduction: Incorrect user entries decreased by 70%.

Development Efficiency Gains:

  • Accelerated Development: Design-to-code cycles shortened by 20-30%.

  • Reduced Rework: Bugs and design-development conflicts reduced by 15-20%.

Business Impact:

  • Supported Rapid Growth: Efficient onboarding and client adaptation.

  • Enhanced Client Perception: Positive feedback strengthened relationships.

  • Mission Alignment: Furthered goals of seamless international payments and improved user experience.

The redesign and implementation of the xPay design system led to significant improvements:

User Experience Metrics:

  • Task Completion Rates: Core workflow efficiency increased by 30%.

  • Time on Task: Dashboard insights comprehension improved by 25%.

  • Error Reduction: Incorrect user entries decreased by 70%.

Development Efficiency Gains:

  • Accelerated Development: Design-to-code cycles shortened by 20-30%.

  • Reduced Rework: Bugs and design-development conflicts reduced by 15-20%.

Business Impact:

  • Supported Rapid Growth: Efficient onboarding and client adaptation.

  • Enhanced Client Perception: Positive feedback strengthened relationships.

  • Mission Alignment: Furthered goals of seamless international payments and improved user experience.

  • More Work

  • More Work

  • More Work

  • More Work

Entvin Internship Utkarsh Dhairya Panwar
Entvin Internship Utkarsh Dhairya Panwar

Hackathon

Mobile App

Adobe Designathon Runner up

Adobe Designathon Runnerup

Adobe Designathon Runner up
Adobe Designathon Runner up

Second Rank in Adobe Designathon. I designed UX for an app enhancing visitor experience in botanical gardens through interactive guides.

Second Rank in Adobe Designathon. I designed UX for an app enhancing visitor experience in botanical gardens through interactive guides.

Second Rank in Adobe Designathon. I designed UX for an app enhancing visitor experience in botanical gardens through interactive guides.

Second Rank in Adobe Designathon. I designed UX for an app enhancing visitor experience in botanical gardens through interactive guides.

Entvin Internship Utkarsh Dhairya Panwar
Entvin Internship Utkarsh Dhairya Panwar

Internship

Fintech B2C

Enhanced Voucher UX

Enhanced Voucher UX
Enhanced Voucher UX

Improved voucher UX at FamPay by adding clear, mandatory notifications about one-time use, reducing complaints by 80%.

Improved voucher UX at FamPay by adding clear, mandatory notifications about one-time use, reducing complaints by 80%.

Improved voucher UX at FamPay by adding clear, mandatory notifications about one-time use, reducing complaints by 80%.

Improved voucher UX at FamPay by adding clear, mandatory notifications about one-time use, reducing complaints by 80%.